Block Buddy Pro is not compatible with select Android devices. To access app content, you can use a web browser and add a shortcut to your home screen for a seamless experience.

How to Add Block Buddy Pro to Your Home Screen

1. Open a web browser (Chrome or Safari) and go to Block Buddy Pro.
2. Tap the menu (Chrome) or share (Safari) button.
3. Select "Add to Home Screen."
4. Name the shortcut and tap "Add."
5. The shortcut will now appear on your home screen, allowing quick access to the app content.

Go to https://myblockbuddy.com/my-account to view and download your receipt. It is not available from the mobile app.

Remove and then re-download the mobile app. When you have a reliable internet connection, click download content.

Yes, you can view Block Buddy Pro content in offline mode.

Remove and then re-download the mobile app. There’s a new version since the last time you used it.

Due to recent updates with Apple App Store and Google Play, some users may be experiencing a verification code related issue. Block Buddy Pro recommends the following steps as first course of action. If step 1 does not work, please continue to step 2, and so on.

1. Check your regular email and junk mail for verification code message from WordPress/ Block Buddy Pro

2. Clear the app cache

How to do this for Apple: Delete the app / redownload from App Store

How to do this for Android: Click here for instructions on How to clear app cache or data on Android
Or delete the app / redownload from the Google Play

3. Contact us for support at the form below.

Please be sure to communicate in your ticket with steps you completed already for the fastest fix.

Visit the Link Here. Enter your username or the email address you used to register your account to retrieve your reset code.

Or, in the Block Buddy Pro app, click the “Forgot Password” link on the login screen and follow the onscreen instructions.

If those steps didn’t work, contact our technical support team by filling out the contact form below.

Within each lesson, click on the pencil icon to add a note to that lesson. To view a previously created note, click on the paper icon or search for notes under the tools category in the main menu.

You can cancel your subscription at any time.

1. Log in to your Block Buddy account.
2. Navigate to My Account.
3. Select My Subscription.
4. Click Cancel for your current subscription.
5. Follow the prompts to confirm cancellation.

Your subscription will remain active until the end of your current billing period.

If you believe you were billed incorrectly or need to request a refund:

1. Contact our support team through the Technical Support request form below.
2. Include:
3. Your account email
4. The date of the charge
5. A brief explanation of the issue

Our team will review your request and respond within 1–2 business days.

If a payment fails:

1. We will attempt to process the payment again automatically.
2. You will receive an email notification asking you to update your payment method.

You will lose access to app content until the payment issue is resolved.

If you experience any issues updating your card, please contact support.

To update your payment method:

1. Log in to your Block Buddy account.
2. Go to Payment methods.
3. Enter your new credit card details and save.

Your new card will be used for all future billing cycles.

If you experience any issues updating your card, please contact support.